Pokerreefnor Folkisland

Legal

Privacy Policy

Pokerreefnor Folkisland is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our venue, use our website, or engage with our poker services.

Effective date: 23 September 2026

Information We Collect

We collect personal information that is reasonably necessary for our business functions, including your name, contact details, date of birth, identification documents, payment information, and records of your poker activity.

  • Contact information: name, email address, phone number, and postal address.
  • Identity verification: government-issued ID and age verification for entry (18+).
  • Transaction details: payment card information, billing address, and purchase history.
  • Poker activity: tournament registrations, table reservations, player ratings, and game history.
  • CCTV footage: recorded in public areas of the venue for security purposes.

How We Use Your Information

We use your personal information to provide our poker services, manage reservations and tournaments, process payments, ensure venue security, and communicate with you about events and promotions.

  1. To verify your identity and age for entry to the poker room.
  2. To manage table reservations, tournament registrations, and private event bookings.
  3. To process payments and issue receipts.
  4. To send you updates about upcoming poker tournaments and special offers, if you have opted in.
  5. To monitor venue security through CCTV and prevent fraud or misconduct.
  6. To comply with legal obligations, such as anti-money laundering regulations.

Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to trusted service providers who assist us in operating our venue, processing payments, or complying with legal requirements.

  • Service providers: payment processors, IT support, and marketing platforms under confidentiality agreements.
  • Legal and regulatory authorities: when required by law, such as for anti-money laundering or law enforcement requests.
  • Professional advisors: lawyers, accountants, and insurers as necessary.
  • Business transfers: in the event of a merger or acquisition, your information may be transferred to the new owner.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  • Physical security: restricted access to areas where personal information is stored, CCTV monitoring.
  • Technical security: encryption of data in transit and at rest, firewalls, secure payment processing.
  • Administrative security: staff training on privacy obligations, access controls, and regular security audits.
  • Data retention: we retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, to ask for corrections if it is inaccurate, and to request deletion in certain circumstances.

  • Access: You may request a copy of your personal information by contacting us.
  • Correction: If you believe your information is incorrect, you can ask us to update it.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Opt-out: You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us.
  • Complaints: If you have a privacy complaint, you may contact us or the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookies through your browser settings.

  • Essential cookies: necessary for the website to function, such as maintaining your session.
  • Analytics cookies: help us understand how visitors use the site, using aggregated data.
  • Preference cookies: remember your choices, such as language or region.
  • You can disable cookies in your browser, but some features may not work properly.
  • For more details, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date.

  • We will notify you of material changes by posting a notice on our website or sending an email.
  • The effective date at the top of this policy indicates when it was last revised.
  • Your continued use of our services after changes constitutes acceptance of the updated policy.

Effective date: 23 September 2026

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.

We will respond to your inquiry within a reasonable timeframe.